Google+

Increasing ROI With Social Media Manners

 

by Sherry Gillam

A great deal of talk is occurring regarding manners in this world. In every industry, sport – you name it – the loss of normal, traditional manners has finally happened, and the business world is experiencing some heavy-duty backlash because of it.

 

When it comes to a business you want to make money. Bottom line. This isn’t exactly a hard concept to understand. However,Social Media team when the realm of customer service began to change about five years ago, businesses soon understood that their lack in this area was what was costing them ROI.

 

Manners are essential for the outside world as well as the digital one. And seeing as that this is a social media driven world, manners are more necessary when it comes to a company’s customer service. Each business must find a way to show their customer appreciation; they must help the disappointed customer fix whatever problem they may have, and pat clients on the back who rave about the company and Twitter all their friends regarding your great products. After all, without them, your company will basically fall to the bottom of the industry pack and wallow there until the doors of the company close.

 

The holiday season is the perfect time to right the wrongs of a company. And when it comes to marketing and social media campaigns, the social media/PR team that watches over your company should be telling you that NOW is the time to make your mark.

 

Christmas is the season to speak to your customers. This is the time to hold events, give away free prizes, do huge marketing campaigns for gift cards or certificates for your products and services: This is the time to give thanks and give back, focusing on that target audience you need to follow you into 2014.

 

Social media is out there to offer these Season’s Greetings, and the social media/PR professionals you hire must be of the high caliber that can understand exactly how to manipulate the various channels in order for your message to reach your client.

 

There are strengths in each of the main channels including, Facebook, Instagram, Pinterest and YouTube. Each of these ‘most beloved’ locales that billions of people head to each and every day, offer you a ton of creative ways to reach your audience and put a smile on their faces.

 

The social media/PR team will be able to take all of them into consideration They know the obvious options of adding your photos, personal thoughts, comments, and events to Facebook. Quick, simple, Facebook is still the top dog in the social media race and posting joyful greetings will go a long way.

 

Your expert team should also know about how to create a holiday album on Facebook. It’s very true that consumers are far more discerning than they used to be with the advent of the World Wide Web. They want to feel as if they are a part of the company they love so much; so the CEO or owner posting a holiday themed album reaches out to them as if that company is focusing on their happiness, which garners you complete customer loyalty.

 

Pinterest is the visual icon for one and all as 2013 comes to a close. Holiday albums, messages of thanks, free giveaways – Pinterest can bring your products and services to the masses, while making your company name one that remains in their mind long after the holidays are over.

 

Your social media/PR team also knows how you can go all out by creating that video for YouTube. Not only will the client get the visual, but they will literally have a face-to-face meeting and learn all about the company that’s trying to turn them from viewer into customer.

 

All of these represent the good-old hometown ways that everyone is longing for in this day and age.

 

Bring back your GOOD MANNERS and offer your customers a gift of thanks!

For more information Please visit BeFirst Media Group.

 

 

,

Entertainment

God Bless Sweet Erica!

  Erica Ash The “Survivor's Remorse" and "Real Husbands of Hollywood” Interview with Kam Williams God Bless Sweet Erica! NAACP Image Award-nominee Erica Ash is currently starring as Brigette Hart, ex-wife of Kevin Hart, on the faux reality show “The Real Husbands of Hollywood,” as well as M-Chuck Calloway on the hit sitcom “Survivor’s … [Read More its Good For You...]

Books

Book of Black Heroes

  Book of Black Heroes Political Leaders Past and Present by Gil L. Robertson, IV Foreword by Myrlie Evers-Williams Just Us Books Paperback, $12.95 80 pages ISBN: 978-1-933491-21-9 Book Review by Kam Williams “The first African-American political leaders began to serve following the Civil War...Known as Reconstruction, this period … [Read More its Good for You...]

Art

The Day After the Day Of

  The Day After the Day Of by Paul Ilechko   The sky sheds its tears. This morning is the morning of the day after. The day of mourning, the day after the day of. I beseech the sky to shed tears in order to wash away the tears on my face.   This is […]

Real Estate

Real Estate: Refinancing Rates on the Rise in 2017

Real Estate: Refinancing Rates on the Rise in 2017 by Amy Lignor   The term ‘meteoric rise’ usually applies to something fun. Think: A Hollywood actor who has been ‘discovered.’) Unfortunately, when it comes to this article, ‘meteoric rise’ is something that will not bring a smile to one’s face. To put it simply, if you wish to … [Read More its Good for You...]

Lifestyle

Healthy Living: The Cellphone Guide

  Healthy Living: The Cellphone Guide by Amy Lignor   Much like the political realm, there will always be debates and disagreements when it comes to the technological realm—especially when it comes to your health versus the almighty cellphone. Now, it is a fact that communication in the 21st century literally brought about a … [Read More its Good for You...]

Outdoors

Choosing Binoculars for the Ultimate 2017 Hunt

  Choosing Binoculars for the Ultimate 2017 Hunt   Any hunter will tell you the most important choices to make when going for that ultimate successful hunt comes from the little things. Yes, the guns, the location for the hunt, the … [Read More its Good for You...]

Sports

Esports on a Meteoric Rise in 2017

  Esports on a Meteoric Rise in 2017 by Amy Lignor   Okay…we all know that football is America’s favorite sport. Or…is it? NASCAR has a wide following. People still love to go to the ballpark in the lazy summer days to watch a … [Read More its Good for You...]

Business

Is Social Media Still Growing?

  Is Social Media Still Growing? by Amy Lignor   It was in 1999, Bill Gates wrote a book titled, “Business @ the Speed of Thought.” Within these pages, the man who became the computer world’s wizard made massively bold predictions … [Read More its Good for You...]

Travel

Vacation Locations: Knowledge is Fun Too!

  Vacation Locations: Knowledge is Fun Too! by Amy Lignor   Most children (and adults, too) will either roll their eyes or sigh when, while speaking about vacation locations, the word “learning” just happens to be mentioned. Yes, it … [Read More its Good for You...]